Part 1: General Terms and Conditions

last modified on: 21.05.2022

1 Scope of application

1.1 The following General Terms and Conditions (hereinafter referred to as GTC) of LIME medical GmbH (hereinafter referred to as LIME) form the sole contractual basis for the regulation of the business relationship between LIME and customers, clients, buyers, service providers and other service providers (hereinafter referred to as customer), unless expressly agreed otherwise in writing. Offers, deliveries and services as well as their acceptance will be made by both contracting parties exclusively on the basis of the provisions made herein.

1.2 These GTC also apply to all legal relationships and legal transactions between the customer and LIME, not only to the first legal transaction, but also to all additional and subsequent orders and further transactions, the application of the GTC is expressly agreed.

1.3 The customer's terms and conditions of purchase or other terms and conditions shall not apply and are hereby expressly rejected. If, by way of exception, the application of the customer's GTC is agreed in writing, such GTC shall apply only to the extent that they do not conflict with the GTC described herein. Provisions that do not conflict shall remain in force alongside each other.

1.4 The Customer declares that he has had the opportunity to familiarise himself with the contents of these GTC before concluding this contract and that he accepts their contents.

1.5 Amendments or supplements including this written form clause must be in writing to be effective. No other ancillary agreements have been made.

2 Offer and conclusion of contract

2.1 All offers made by LIME are subject to confirmation and non-binding.

2.2 The customer shall check offers received or one or more orders for completeness and correctness. The customer's order confirmation shall be made exclusively in writing or in text form (for example by e-mail).

2.3 The contract will be concluded by LIME's acceptance of the order. The acceptance will be effected by an order confirmation usually in text form (by e-mail), at the customer's request also in written form.

2.4 Information about LIME's services contained in brochures, catalogues, leaflets and other print media, in advertisements on exhibition stands, in newsletters, on the website, in commercials or other media are non-binding unless they are expressly declared to be part of the contract.

2.5 LIME is entitled to refuse an order without giving reasons.

3 Delivery / performance deadlines

3.1 Delivery/service deadlines are non-binding unless they are expressly described otherwise in the written order confirmation (2.3) or agreed in writing in the individual contract.

3.2 If LIME is prevented from fulfilling its obligations due to unforeseeable events or circumstances for which LIME is not responsible, such as operational disruptions, government measures and intervention, energy supply difficulties, failure of a supplier who is difficult to replace, strike, roadblocks, customs clearance, delay or force majeure, the delivery/performance periods will be extended by a reasonable period of time. It is irrelevant whether these circumstances occur at LIME or our sub-suppliers.

3.3 If the fulfilment of the contract should not be possible for reasons LIME is not responsible for, LIME will be released from the contractual obligations.

3.4 LIME has the right to early or partial delivery and invoicing.

4 Prices, invoicing and payment

4.1 All prices are calculated in EURO (€).

4.2 The term of payment for LIME's invoices is 30 days from the date of invoice.

4.3 Objections due to incorrectness or incompleteness of a statement must be raised by the customer no later than six weeks after receipt of the statement. The objections must be raised in writing or in text form by e-mail. Failure to raise objections in due time shall be deemed to constitute approval.

4.4 Services such as training, briefings or meetings on site will be offered separately by LIME and charged according to the actual time spent.

4.5 All prices and fees are exclusive of the applicable statutory value added tax ex warehouse.

4.6 Packaging, transport, loading and shipping costs as well as customs and insurance costs shall be borne by the customer.

4.7 A payment is on time if LIME can dispose of it. Payment dedications of the customer, e.g. on remittance slips, are not binding.

4.8 In the event of default in payment, the customer shall be obliged to reimburse all costs incurred as a result (such as e.g. labour costs, legal costs as well as dunning and collection costs). Default in payment shall also occur if agreed instalments are not paid or not paid in full in due time (4.2).

4.9 Discounts agreed upon conclusion of the contract (cash discount, rebate, etc.) will be granted on condition of timely and complete payment. In case of delay with at least one partial performance LIME will be entitled to invoice this.

4.10 The assertion of a right of retention and the defence of non-performance of the contract by the customer in case of alleged defects is excluded. Offsetting by the customer with counterclaims or with alleged price reduction claims is only permissible if the claim has been legally established or is not contested by LIME.

4.11 In case of justified doubts about the customer's solvency or creditworthiness LIME will be entitled to demand immediate payment of the agreed remuneration or the purchase price as well as to execute the order only against advance payment.

4.12 If a periodic fee is agreed, e.g. for service or maintenance services, this shall be due annually at the beginning of a calendar year. If the contract begins or ends during a year, this fee shall be due on a pro rata basis.

4.13 The costs for travel expenses, per diem and accommodation allowances shall be invoiced separately for chargeable remuneration. Travel time shall be considered working time.

5 Assumption of risk and shipment

5.1 The risk will pass to the customer as soon as LIME holds the object of purchase ready for collection at the factory or warehouse, irrespective of whether the items are to be handed over by LIME to a forwarding agent or carrier. Shipment, loading and unloading will always be at the customer's risk.

5.2 The customer agrees to any suitable mode of shipment. Transport insurance will in any case be taken out and invoiced by LIME.

6 Retention of title

6.1 Delivery shall be EXW Mainz, INCOTERMS 2020 ('ex works').

6.2 All objects of purchase remain LIME's property until full payment by the customer, even if the objects of purchase are resold or rented out.

6.3 Until full payment of all amounts by the customer, the service/purchase items may neither be pledged nor transferred by way of security or otherwise encumbered with rights of third parties. In case of seizure or any other claim, the customer will be obliged to point out LIME's right of ownership and to inform LIME immediately.

7 Warranty

7.1 The warranty period of 24 months applies and begins with the transfer of risk as defined in these GTC.

7.2 A warranty will be excluded if the technical equipment, e.g. supply lines, cabling, networks etc. are not in a technically flawless and functional condition or are not compatible with the items purchased from LIME.

7.3 There will be no warranty claims in case of defects caused by improper handling or overuse, if legal or service or installation instructions issued by LIME are not followed; in case of faulty assembly or commissioning by the customer or third parties, in case of natural wear and tear, in case of transport damage, in case of improper installation, in case of operating conditions interfering with the function (e.g. insufficient power supply), in case of defects caused by the customer or third parties, in case of chemical, electrochemical or electrical influences, in case of neglected or insufficient maintenance.

7.4 In case of complaints or potential warranty cases LIME will be entitled to carry out or have carried out any inspection LIME deems necessary, even if this renders the goods or workpieces unusable. In case this investigation shows that LIME is not responsible for any defects, the customer will have to bear the costs for this investigation.

7.5 If the customer - without LIME's prior consent in writing or text form - makes changes to the object of purchase, LIME's warranty obligation will expire.

7.6 Warranty claims and complaints must be made with as precise a description of the defect as possible. In addition, the customer shall hand over the rejected goods if this is feasible.

8 Liability and product liability

8.1 LIME will only be liable for damage caused by LIME intentionally or by gross negligence. The fault of LIME must be proven by the customer.

8.2 Liability for indirect damage, consequential damage, loss of profit, financial loss, damage due to business interruption, loss of data, loss of interest as well as damage due to third party claims against the customer is excluded in any case.

8.3 LIME's liability is in any case limited to the amount of the agreed fee or the purchase price for the respective order.

8.4 The customer may initially only demand rectification or replacement as compensation; only if both are unreasonable or involve disproportionate expense may the customer demand immediate monetary compensation.

8.5 In case of non-compliance with the commissioning, application and storage conditions and training, any liability of LIME is generally excluded. The customer is obliged to ensure that the specifications for commissioning, application and storage of the purchased goods are complied with by LIME.

9 Products, Software

9.1 Everything mentioned below are things that are prohibited by LIME in the context of the use of the products. You are prohibited from:

  1. Prevent or restrict, circumvent, disable or otherwise tamper with product features that are designed to provide security or features that prevent or restrict the use or copying of content that may be accessed through the software,
  2. provide false or misleading information in the user account data,
  3. allow another person to use the Products on your behalf or in your stead,
  4. Sending junk mail, spam or repeated messages,
  5. alter, interfere with, hack or in any way impair the Products,
  6. misuse the products or introduce viruses, Trojans, worms, logic bombs or anything else that could harm the products or other users of the device,
  7. extract data from products without LIME's written permission,
  8. Transmit or contribute any defamatory, threatening, obscene, misleading, untrue, abusive or abusive content or any content that contains any form of nudity or violence; and
  9. transmit information or comments about third parties without obtaining the consent of the third party concerned.

9.2 Failure to comply with the rules set out in clause 9.1, where applicable, will constitute a material breach of these T&Cs and may result in LIME taking the following actions, either individually or collectively, at its sole discretion:

  1. Sending a warning letter,
  2. instituting legal proceedings, including a claim for reimbursement of any costs, expenses and damages incurred as a result of the breach (this includes, but is not limited to, reasonable administrative costs and costs of litigation), and
  3. Disclosure of information to law enforcement authorities if and to the extent permitted by law and deemed necessary by LIME

9.3 Our response to a breach is not limited to the steps described in section 9.2, which means that LIME has the right to take further action in accordance with the TOS and applicable laws.

10 Information security

10.1 Contractors undertake to implement information security in accordance with LIME's established policies and procedures. For this purpose, contractors will be provided with relevant guidelines, if applicable.

10.2 Contractors who have access to, process or store information of LIME may only process it for the contractually agreed purpose or the fulfilment of the service and under no circumstances share it with unauthorised third parties.

10.3 10.2 also applies to suppliers of IT infrastructure components

11 Final provisions

11.1 No other ancillary agreements have been made.

11.2 The contracting parties agree on the application of German law. The application of the UN Convention on Contracts for the International Sale of Goods is excluded by mutual agreement.

11.3 The place of jurisdiction is Mainz.

11.4 Should individual provisions of these GTC be or become invalid, this shall not affect the validity of the remaining provisions of the GTC.

11.5 Changes of the company name, address, legal form or other relevant information have to be communicated to LIME by the customer in writing without delay.

 10.6 LIME's data protection regulations apply.

Part 2: AnyTrack

1 Welcome to LIME

  1. Welcome to LIME. In addition to our General Terms and Conditions, the Terms of Use listed here also become part of the contract between you and LIME medical GmbH (hereinafter referred to as "LIME", "we", "our" or "us"), the manufacturer of AnyTrack (hereinafter also referred to as "App" or "AnyTrack") as well as other related services. Our App provides, among other things, the following features: The AnyTrack App is designed to increase patient adherence to treatment. The two cornerstones for this are, on the one hand, the personal address of the patient with the help of a chatbot-like construct that guides the patient through the functions and usage options of the app and serves as a personal guide, and, on the other hand, the combination of therapy and games by using the impaired hand as a controller. For this purpose, the movements of the individual fingers are recorded by the front camera of a mobile device, processed by the app and used as control input for the games.
  2. You can only obtain the app from the Service and third parties authorised by LIME. For medical professionals: NOTE THAT WE DO NOT MAKE MEDICAL DIAGNOSIS WITH THE ANYHAND AND APP. MAKE ALL MEDICAL AND THERAPEUTIC DECISIONS BASED ON YOUR OWN TRAINING, QUALIFICATIONS AND EXPERIENCE. For your patients, REMEMBER THAT WE DO NOT MAKE MEDICAL DIAGNOSES WITH THE ANYHAND AND APP. always seek the advice of a medical professional if you are concerned about your state of health. you should never disregard the QUALIFIED ADVICE OF A MEDICAL PROFESSIONAL or put off an appointment with a doctor because you are relying on information you have read within the ANYHAND app.
  3. If you would like to contact us, please send an e-mail to our customer service, which you can reach at support@lime-medical.de.
  4. In order to use the AnyHand and App, you must have agreed to these Terms of Use. If you do not agree to these Terms of Use, you are prohibited from using the AnyHand and App.
  5. The contractual language is German.

2 Information we collect about you

  1. It is very important to us to protect your privacy and your personal data (hereinafter referred to as "personal data"). Your personal data collected in the course of using the Software will be collected, stored and processed by us in accordance with the General Data Protection Regulation 2016/679 ("GDPR"). Please read our privacy policy to understand how and for what purpose we collect and use your data to provide you with the best possible service.
  2. You hereby grant us the perpetual, worldwide, transferable and sub-licensable right to use data that we have anonymised in accordance with data protection law in any manner, whether currently known or unknown. You acknowledge and agree that we own all right and title to data derived by us from such anonymised data.

3 Creating a user account

  1. You need a patient account before accessing AnyTrack.
  2. By using, accessing or otherwise using AnyTrack, EVEN IF YOU DO NOT CREATE A USER ACCOUNT, you agree to these Terms of Use and acknowledge that you agree to be bound by them.
  3. We store the contractual text of the terms of use. Beyond that, we do not assume any obligation with regard to the availability of the agreed terms for the user.
  4. You are responsible for maintaining the confidentiality of the login data and any activities that occur in your user account. In the event that you suspect that your user account may have been misused, you undertake to notify us immediately by sending a message to support@lime-medical.de.

4 Your right to use AnyTrack

  1. AnyTrack and the materials and content contained therein are owned by us or by the persons who have granted us a licence to do so (this also applies to any third-party software referred to in AnyTrack). We grant you the right to use these materials and content, but only for the purpose of using AnyTrack, for you personally or for another person always in accordance with these Terms of Use. If you use AnyTrack for another person, you are solely responsible for ensuring that such use for that person is permitted under data protection and other laws.
    YOU ARE SOLELY RESPONSIBLE TO OBTAIN ANOTHER PERSON'S CONSENT AND TO INFORM THEM ABOUT OUR GENERAL TERMS AND CONDITIONS, THESE TERMS AND CONDITIONS OF USE AND OUR PRIVACY POLICY.
  2. In exchange for your agreement to comply with these Terms of Use, we grant you a limited, non-transferable, non-sublicensable, personal, non-exclusive, revocable right to download AnyTrack to your device or access the Site, subject to the terms and conditions set forth in these Terms of Use or the Privacy Policy.
  3. You, as a user, agree to refrain from the following, unless such conduct is permitted under these Terms of Use or mandatory copyright law, in order to enable the use of AnyTrack in accordance with your intended use and/or is essential to obtain the information necessary to achieve interoperability with other programs:
    1. You as a user agree not to replicate or copy AnyTrack, in whole or in part.
    1. As a user, you agree not to sell or otherwise make available AnyTrack, in whole or in part, to any other person.
    1. As a user, you agree not to modify AnyTrack, in whole or in part, in any way.
    1. You as a user warrant that you will not attempt to discover or access the source code AnyTrack, in whole or in part, unless it has been expressly published and released for use by us.
  4. You understand that any confidential information, copyrights, rights of use, exploitation and performance, and other intellectual property rights that exist in whole or in part with respect to AnyTrack are owned by us or the persons who have granted us a licence in respect thereof.
  5. When you provide feedback, ideas or suggestions to us or when you respond to surveys in connection with our Services (the "Feedback"), you acknowledge that the Feedback is non-confidential and that you grant us a worldwide, non-exclusive, irrevocable, perpetual royalty-free and unrestricted license to use your Feedback in any manner, for any purpose, and through any medium or technology now known or unknown, whether in whole or in part, and whether in modified or unmodified form. We will always use your feedback in accordance with these Terms of Use, our Privacy Policy and all other applicable laws.

5 Your use of AnyTrack

  1. In addition to the other provisions of these Terms of Use, this section describes certain rules that govern the use of AnyTrack (hereinafter referred to as "Rules").
  2. Everything mentioned below are things that are prohibited in the context of using AnyTrack. You are prohibited from:
    1. circumvent, disable or otherwise manipulate any features of AnyTrack that are intended to provide security or features that prevent or restrict the use or copying of the content that can be accessed through AnyTrack,
    1. Provide false or misleading information in the user account data,
    1. allow another person to use AnyTrack on your behalf or in your place,
    1. Sending junk mail, spam or repeated messages,
    1. behave in a manner that is unlawful or not permitted by law,
    1. Modify, interfere with, hack or interfere with AnyTrack,
    1. Misuse AnyTrack or introduce viruses, Trojans, worms, logic bombs or anything else that could harm AnyTrack or any other user of AnyTrack,
    1. extract data from AnyTrack without our permission,
    1. submit or contribute defamatory, threatening, obscene, misleading, untrue, offensive or abusive content or content that involves any form of nudity or violence; and
    1. enter information or comments about the third party concerned without their consent.
  3. Failure to comply with the rules set out in clause 5.b above shall, in the event of a breach thereof, constitute a material breach of these Terms of Use and may, where appropriate, result in us taking the following action, either individually or collectively, at our sole discretion:
    1. Sending a warning letter to you,
    1. Bring legal proceedings against you, including a claim for reimbursement of any costs, expenses and damages incurred as a result of the breach (this includes, but is not limited to, reasonable administrative costs and costs of litigation); and
    1. Disclose information to law enforcement authorities if and to the extent permitted by law and we deem it necessary.
  4. Our response to any breach by you is not limited to the steps set out in clause 5.c above, i.e. we have the right to take any further steps in accordance with the Terms of Service, Terms of Use and the law.

6 Our commitment/responsibility to you

  1. Any information provided about patient progress as a statement made or by inference, via AnyTrack, is for informational purposes only. The information is provided by LIME "as is" without warranty, guarantee or representation of any kind.
  2. No diagnostic, therapeutic or other steps should ever be taken on the basis of information provided through AnyTrack without first consulting a physician or other health care professional.
  3. Due to the nature of the Internet and technology, it is not possible for us to promise you that you will be able to use AnyTrack uninterruptedly and without delays or errors at all times and that AnyTrack will meet your expectations at all times. For this reason, we cannot accept any obligation in respect of the performance or availability of AnyTrack. We also expressly exclude liability arising from any defects in AnyTrack which existed between you and us at the time you entered into the contract to use AnyTrack.
  4. The points of liability and warranty are clearly defined in our General Terms and Conditions (www.lime-medical.de/agb) and apply without restriction to the use of AnyTrack!

7 Third-party services

  1. If and to the extent AnyTrack includes links to other websites and resources operated by third parties, it is understood that such links are provided for your information only.
  2. It is not possible for us to influence the content of such websites or resources provided by third parties and we are not liable for the content of linked or framed information or websites. We shall not be liable for any financial or physical loss or damage that you may incur as a result of or in connection with your use of such websites or resources.

8 Change to AnyTrack

  1. AnyTrack is constantly being updated and improved. We are constantly striving to provide you with new and innovative services and features.
    Improvements and updates also take place against the background of an adaptation to changing technologies, behaviour, normative or legal requirements or demands.
  2. We reserve the right to change a particular part of a platform-specific feature by updating AnyTrack, performing a reset in respect of it, and discontinuing service or support for it. These changes may affect your activities on AnyTrack. Changes may include deleting, modifying or resetting the features you use. We will separately notify you of the changes and your rights in the event of changes (see 10.g).
  3. Updates may be issued by us from time to time. From time to time, you may need to update third party software in order to use AnyTrack.

9 Changes to the terms of use

  1. We may change, modify or amend these Terms of Use from time to time. The latest version of the Terms of Use is available on our website (www.lime-medical.de).
  2. Possible changes to these Terms of Use are usually made due to the addition of new features to AnyTrack or changes in laws or applicable regulations.
  3. We will contact you at least 30 calendar days before the changes or amendments to the Terms of Use come into effect to notify you of the changes or amendments to these Terms of Use. Unless you object by email within 30 days of receipt of our notice, the changes and amendments will be deemed effective and agreed from the expiry of the deadline.
  4. Older versions of the Terms of Use and General Terms and Conditions shall no longer apply to our contractual relationship and shall be replaced in full by the current version.

10 Safety instructions

Using the digital health app in a potentially insecure environment poses security risks that cannot be fully addressed by the digital health app provider.

11 Final provisions

  1. No other ancillary agreements have been made.
  2. Amendments or supplements, including this written form clause, must be made in writing in order to be valid, unless otherwise agreed in an individual contract.
  3. The law of the Federal Republic of Germany shall apply exclusively to the exclusion of the UN Convention on Contracts for the International Sale of Goods (CISG) and the conflict of laws.
  4. Should individual provisions of these General Terms and Conditions be or become invalid, this shall not affect the validity of the remaining provisions of this agreement.
  5. The exclusive place of jurisdiction for all disputes arising from this contract is the registered office of LIME medical GmbH in Mainz.
  6. The same applies if you do not have a general place of jurisdiction in Germany or if your place of residence or habitual abode is unknown at the time the action is brought.
  7. You agree that we may communicate with you electronically (e.g. by e-mail or other text form within the meaning of § 126b BGB).
  8. We may send you notices electronically by email that you have submitted to us.
  9. The non-enforcement of our rights cannot be interpreted as a waiver of this right.

12 External Software

The following external software is used with AnyTrack®:

IDNameLink to publisherLink to packageLicense
1cupertino_iconshttps://pub.dev/publishers/flutter.dev/packageshttps://pub.dev/packages/cupertino_iconsWITH
2line_iconsgalonsos@gmail.com
corocota@gmail.com
https://pub.dev/packages/line_iconsGPL 3.0
3url_launcherhttps://pub.dev/publishers/flutter.dev/packageshttps://pub.dev/packages/url_launcherBSD 
4providerhttps://pub.dev/publishers/dash-overflow.net/packageshttps://pub.dev/packages/providerWITH
5built_valuehttps://pub.dev/publishers/google.dev/packageshttps://pub.dev/packages/built_valueBSD
6built_collectionhttps://pub.dev/publishers/google.dev/packageshttps://pub.dev/packages/built_collectionBSD
7requestsjossef12@gmail.comhttps://pub.dev/packages/requestsWITH
8animate_dohttps://pub.dev/publishers/fernando-herrera.com/packageshttps://pub.dev/packages/animate_doWITH
9json_annotationhttps://pub.dev/publishers/google.dev/packageshttps://pub.dev/packages/json_annotationBSD
10hivehttps://pub.dev/publishers/hivedb.dev/packageshttps://pub.dev/packages/hiveApache 2.0
11hive_flutterhttps://pub.dev/publishers/hivedb.dev/packageshttps://pub.dev/packages/hive_flutterApache 2.0
12flutter_unity_widgethttps://pub.dev/publishers/xraph.com/packageshttps://pub.dev/packages/flutter_unity_widgetWITH
13flutter_local_notificationshttps://pub.dev/publishers/dexterx.dev/packageshttps://pub.dev/packages/flutter_local_notificationsBSD
14timezonelocalvoid@gmail.com
sam.rawlins@gmail.com
srawlins@google.com
https://pub.dev/packages/timezoneBSD
15flutter_native_timezonepinkfishfrog@gmail.comhttps://pub.dev/packages/flutter_native_timezoneApache 2.0
16permission_handlerhttps://pub.dev/publishers/baseflow.com/packageshttps://pub.dev/packages/permission_handlerWITH
17flutter_secure_storagesaprykin.h@gmail.comhttps://pub.dev/packages/flutter_secure_storageBSD
18qr_code_scannerjuliuscanute@gmail.com
dominikspicher@gmail.com
juliansteenbakker@gmail.com
https://pub.dev/packages/qr_code_scannerBSD
19flaghttps://pub.dev/publishers/maomishen.com/packageshttps://pub.dev/packages/flagBSD
20intlhttps://pub.dev/publishers/dart.dev/packageshttps://pub.dev/packages/intlBSD
21image_pickerhttps://pub.dev/publishers/flutter.dev/packageshttps://pub.dev/packages/image_pickerApache 2.0
22image_cropperhttps://pub.dev/publishers/hunghd.dev/packageshttps://pub.dev/packages/image_cropperBSD
23rivehttps://pub.dev/publishers/rive.app/packageshttps://pub.dev/packages/riveWITH
24uuidhttps://pub.dev/publishers/yuli.dev/packageshttps://pub.dev/packages/uuidWITH
25analyzerscheglov@google.com
dgrove@google.com
paulberry@google.com
sigmund@google.com
jwren@google.com
pquitslund@google.com
brianwilkerson@google.com
kevmoo@google.com
devoncarew@google.com
mfairhurst@google.com
jcollins@google.com
aam@google.com
https://pub.dev/packages/analyzerBSD
26flutter_swiperXueliang Renhttps://github.com/best-flutter/flutter_swiperWITH
27charts_fluttermit@google.com
nshahan@google.com
cbraun@google.com
lorrainekan@google.com
https://pub.dev/packages/charts_flutterApache 2.0
28purchases_flutterhttps://pub.dev/publishers/revenuecat.com/packageshttps://pub.dev/packages/purchases_flutterWITH
29day_night_time_pickerhttps://pub.dev/publishers/tech3d.site/packageshttps://pub.dev/packages/day_night_time_pickerApache 2.0
30emojisteamnaji@gmail.comhttps://pub.dev/packages/emojisBSD
31video_playerhttps://pub.dev/publishers/flutter.dev/packageshttps://pub.dev/packages/video_playerBSD
32cryptographyhttps://pub.dev/publishers/dint.dev/packageshttps://pub.dev/packages/cryptographyApache 2.0
33path_providerhttps://pub.dev/publishers/flutter.dev/packageshttps://pub.dev/packages/path_providerBSD
34device_previewhttps://pub.dev/publishers/aloisdeniel.com/packageshttps://pub.dev/packages/device_previewWITH
35flashcsshuai2009@gmail.comhttps://pub.dev/packages/flashApache 2.0
36Unityhttps://unity.com/https://unity.com/Closed-Source
37Tensorflow LiteAlphabethttps://www.tensorflow.org/liteApache 2.0
38Json.NETNewtonsofthttps://www.newtonsoft.com/jsonWITH
39.NET Standard 2.0dotnet foundationhttps://github.com/dotnet/standard/blob/master/docs/versions/netstandard2.0.mdWITH
40UniTaskCysharphttps://github.com/Cysharp/UniTaskWITH
41Hand tracking modelGOOGLE LLC
42Single shot palm detectorGOOGLE LLC

Part 3: GDPR Agreement AnyTrack

1 Data collection

The reason for collection is to operate and improve our products and to research new solutions in our portfolio. The collection and processing of your data is based on DSGVO Article 6(a), 6(b), 6(c) and 6(f).

In principle, by using our products and giving your active consent, you agree to the use of your data. Part of the data collected will be used in accordance with Article 6(a) to provide you with the AnyTrack® service. This data is an integral part of what is necessary to use the product.

Another part of the data collected is used to fulfil our contractual obligations and to provide you with a service. This data is collected in accordance with Article 6(b).

Furthermore, we are obliged by regulations and laws to collect certain data or to provide risk minimisation measures. This data is collected in accordance with Article 6(c).

In addition, we have a legitimate interest in most of the data (Article 6(f)) in order to expand our services, to optimise or develop new treatment options, to conduct research, to improve usability or to open up new business areas and to enable the development of products.

Our legitimate interest is based on the use of this data for the purposes mentioned above. Furthermore, your feedback may be processed in order to meet the required quality and safety standards of our services.

The following data will be collected and maintained as part of the retention period for the project and their files.

 
 Processing reasons    
 aconsent
 bcontract
 clegal obligation
 dvital interests
epublic task
flegitimate interests
89research
 
WHY       
Lawful basis for processing  
Specific TypeFunctionService StaffStaff administrationClient administrationConsultant administrationSupplier administrationMonitoringMarketing activitiesProfilingResearch (Article 89)
configPatientUDIThe unique identifier for the respective userff
configLanguageThe configured language for the applicationfff
configValidEmailChecks if the email of the user is verifiedccf
configLastUploadTimeStamp to verify when the last upload of data has happened. This triggers the synchronization of dataccf
configTherapistUDIThe unique identifiers of the therapists with access to the patients databbff
configActiveChatTreeLast enabled discussion treebbff
configPatientExercisesThe chosen Exercises enabled for the patientbbff
ConfigPatientFingerThe chosen Fingers affectedbbff
configPatientHandWhich hand of the patient isbbff
configBackgroundThe current background of the app fff
configCoinsThe amount of coins earned by the patient fff
superCoinsThe amount of superCoins earned by the patient fff
configUnlockedBackgroundsThe unlocked backgrounds for the app fff
configInputBubbleThe input bubble background of the app fff
configUnlockedInputBubblesThe unlocked input bubble backgrounds for the app fff
configLIMIThe limy avatar fff
configUnlockedLIMIsThe unlocked limy avatars fff
configPatientImageThe image of the patient as code64 a
configPremiumExpiredDateThe date on which the current premium plan expiresccff
configReminderThe time on which the patient has set his remindersbbff
configRegistrationTimeThe time on which the patient has registeredccfff
configSoundEnabledThe sound in the application is enabled or disabledbbff
configExerciseSettingsThe exercise settings for each exercisebbff
bigFistThe big fist exercisebbff
littleFistThe little fist exercisebbff
RoofThe roof exercisebbff
WristThe wrist exercisebbff
thumbAbductionThe thumb abduction exercisebbff
thumbFlexThe thumb flexion exercisebbff
fingerSpreadThe finger spreading exercisebbff
thumbThe thumb fingerbbff
pointerThe pointer fingerbbff
middleThe middle fingerbbff
ringThe ring fingerbbff
pinkyThe pinky fingerbbff
speedThe speed of each exercise (if supported by the exercise)bbff
minRangeThe minimum rank of the exercise of the patient in the last session fff
maxRangeThe maximum range of the exercise of the patient in the last session fff
therapistIDThe unique id of the therapist userbbff
base64ProfilePictureThe profile picture of the therapist in base64 encodingbbff
firstNameThe first name of the therapistccf
nameThe name of the therapistccf
institutionThe name of the institution the therapist is working forccff
numberThe phone number of the therapist or phyisicianccf
professionThe profession or specialization of the therapist or phyisicianccff
streetThe address street of the institutionccf
postcodeThe postal code of the institutionccf
cityThe city of the institutionccf
gameTypeThe type of game to playbbff
exerciseTypeThe current exercise to playbbff
speedThe current speed of the gamebbff
sessionIDThe current session id usedbbfff
parameterThe current parameters usedbbfff
timestampThe current timestampbbfff
errorTypeThe current type of errorbbfff
errorNumberThe current error numberbbfff
errorContentThe current content or exceptionbbfff
patientIDThe current patient unique identifier related to the logbbf
deviceTypeThe current device type used afff
osVersionThe current operating system used afff
gameReportIDThe current game report idbbfff
sessionIDThe associated session idbbfff
timeStampThe current timestampbbfff
exerciseThe exercise chosen and the game as well as parametersbbff
gameFinishedRegularWas the game finished with a successful finishbbfff
rangeOfMotionAbsoluteThe absolute measured value for the range of motion of the exercise aff
coinsThe amount of coins gathered aff
superCoinsThe amount of super-coins gathered aff
totalGameTimeThe full game time needed afff
reasonForSkippingIs there a reason for skipping the game afff
endRangeMaxThe maximum range specified at the end of the game aff
endRangeMinThe minimum range specified at the end of the game aff
sessionIDThe associated sessionbbfff
patientIDThe associated patientbb
timeStampCreatedThe current timestampbbfff
numberOfPlannedExercisesThe number of the exercises planned per day afff
numberOfDoneExercisesHow many successful exercises where done afff
gameReportsThe associated game reports afff
prePainAssessmentCalmThe pain assessment regarding the calm hand before exercisesbbff
prePainAssessmentBusyThe pain assessment regarding the busy hand before exercisesbbff
postPainAssessmentCalmThe pain assessment regarding the calm hand after exercisesbbff
postPainAssessmentBusyThe pain assessment regarding the busy hand after exercisesbbff
preMovementAssessmentThe assessment of agility of the patient before the exercisesbbff
postMovementAssessmentThe assessment of agility of the patient after the exercisesbbff
deletedis it deletedcc
plannedRepetitionPerDayHow many repetitions per daybbfff
sessionStartTimeStampThe timestamp when the session started afff
sessionEndTimeStampThe timestamp when the session ended afff
totalSessionTimeThe total needed session time afff
gameReportIDThe id afff
sessionIDThe associated session id afff
measurementsA list of the hand tracking stream aff
signalA list of the signal tracking stream aff
maximaA list of the found maxima aff
minimaA list of the found minima aff
valueThe value of the data aff
timeStampThe timestamp of the data aff
IDA unique ID for each patientcc
CreatedAtThe timestamp related to the creation of the accountccfff
UsernameThe Username of the patient (e-mail address)cc
EmailThe email address of the patientccf
FirstNameThe first name of the patientccf
LastNameThe last name of the patientccf
EmailVerificationStatusThe verification status of the email of a userccf
accountBirthdayThe birthday of the patientccff
PasswordThe encoded password of the User with PBKDF2cc
SessionsThe login sessions of the userccfff
AGBsAndGDPRConfirmationIf the current gdpr and agbs are confirmedccf
AGBsAndGDPRConfirmationDateThe timestamp when the gdpr nd agbs where confirmedccf
IPAddressThe ip address from which the session was startedccfff
StartedWhen the session was startedccfff
LastAccessThe last access of the userccfff
ClientsThe Client used to access the sessionccfff
ActionThe action done while in the sessionccfff

Your rights to deletion and correction as well as your rights under the GDPR remain unaffected.

1.a Exclusion Categories With Separate Protection

No information is collected on political opinion, religious or philosophical belief, trade union membership, health, sex life or biometric information for unique identification.

1.b Recordings

Recordings are made by the camera, but not stored or transmitted to us. These recordings are evaluated directly in order to create a model of the hand positions with which the control of the therapies is possible. This evaluation only takes place in the volatile memory "RAM" of the devices and is not stored on the long-term memory of the devices. The evaluated hand position data can then be used pseudonimised for research purposes.

2 Place of processing Transmission and storage

The collected data is processed in Europe and is located on European servers. The data is protected from unauthorised access by company-wide security measures.

3 General notes

  1. Any input, including critical input, helps in project development and is considered as a possible influence.

4 Your rights

Under the General Data Protection Regulation (EU) 2016/679, you have various rights in relation to your personal data.

These rights can be exercised by emailing us at support@lime-medical.de.

Verification: To verify your request, we will take reasonable steps, such as asking you to send us confirmation from the email address associated with your account, so that we can verify that you are the owner of that email account. If there is no email address associated with your account, we may ask you for a copy of your identification.

  • Right to withdraw consent
  • Right of objection
  • Right to object in case of processing based on legitimate interests
  • Right to object to processing for statistical purposes
  • Right to object to direct marketing
  • Right to information
  • Right to erasure/"right to be forgotten
  • Right to restrict processing
  • Right to data portability
  • Right of rectification
  • In addition, you have the right to revoke your consent at any time vis-à-vis LIME medical GmbH, with the consequence that the processing of your personal data, in accordance with your revocation declaration, will become inadmissible by the latter for the future. However, this does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation. Upon deletion of your account, your data will be destroyed as described in this contract or the reference to you as a person can no longer be established (e.g. in the case of pseudonimised research data).
  • Right of complaint: As a data subject, you have the right to lodge a complaint with a supervisory authority under the conditions of Article 77 DSGVO. The supervisory authority responsible for us is the Rhineland-Palatinate State Commissioner for Data Protection and Freedom of Information (P.O. Box 30 40, 55020 Mainz; telephone +49 (0) 6131 208-2449; e-mail: poststelle@datenschutz.rlp.de).

5 Changes to this privacy policy

Any changes we make to this privacy policy in the future will be notified to you via the email address you have provided.

6 No automated decision-making (including profiling)

Your personal data will not be processed for the purpose of automated decision-making (including profiling) pursuant to Art. 22 (1) and (4) DSGVO.