Part 1: Data protection declaration

last modified on: 11.05.2021

PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING THE SERVICES OF LIME MEDICAL GMBH.

1. data protection at a glance

General notes

The following notices provide a simple overview of what happens to your personal data when you visit this website. Personal data is any data by which you can be personally identified. For detailed information on the subject of data protection, please refer to our privacy policy listed below this text.

Data collection on this website

Who is responsible for the data collection on this website?

Data processing on this website is carried out by the website operator. You can find the contact details of the website operator
in the section "Information on the responsible body" in this data protection declaration
.

How do we collect your data?
On the one hand, your data is collected when you provide it to us. This can be, for example, data that you enter in a contact form.

Other data is collected automatically or with your consent by our IT systems when you visit the website. This is mainly technical data (e.g. internet browser, operating system or time of page view). This data is collected automatically as soon as you enter this website.

What do we use your data for?
Some of the data is collected to ensure error-free provision of the website. Other data may be used to analyse your user behaviour.

What rights do you have regarding your data?
You have the right at any time to receive information free of charge about the origin, recipient and purpose of your
stored personal data. You also have a right to request the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time for the future. You also have the right to request the restriction of the processing of your personal data under certain circumstances. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

You can contact us at any time with regard to this and other questions on the subject of data protection.

Third-party analysis tools and tools

When visiting this website, your surfing behaviour may be statistically analysed. This is done primarily
with so-called analysis programs.

Detailed information on these analysis programmes can be found in the following data protection declaration.

2. hosting and content delivery networks (CDN)

External hosting

This website is hosted by an external service provider (hoster). The personal data collected on this website is stored on the hoster's servers. This may include, but is not limited to, IP addresses, contact requests, meta and communication data, contractual data, contact details, names, website accesses and other data generated via a website.

The hoster is used for the purpose of contract fulfilment vis-à-vis our potential and existing customers (Art. 6 para. 1 lit. b DSGVO) and in the interest of a secure, fast and efficient provision of our online offer by a professional provider (Art. 6 para. 1 lit. f DSGVO).

Our hoster will only process your data insofar as this is necessary for the fulfilment of its service obligations
and will follow our instructions with regard to this data.
We use the following hoster:

1&1 Telecommunication SE
Elgendorfer Str. 57
56410 Montabaur

Conclusion of a contract on commissioned processing
In order to ensure data protection-compliant processing, we have concluded a contract on
commissioned processing with our hoster.

Cloudflare

We use the service "Cloudflare". The provider is Cloudflare Inc., 101 Townsend St., San Francisco, CA 94107, USA (hereinafter "Cloudflare").

Cloudflare offers a globally distributed content delivery network with DNS. This technically routes the transfer of information between your browser and our website through Cloudflare's network. This enables Cloudflare to analyse the traffic between your browser and our website and to act as a filter between our servers and potentially malicious traffic from the internet. Cloudflare may also use cookies or other technologies to recognise internet users, but these will only be used for the purposes described here.

The use of Cloudflare is based on our legitimate interest in providing our website as error-free and secure as possible (Art. 6 para. 1 lit. f DSGVO).

Data transfer to the USA is based on the standard contractual clauses of the EU Commission.
Details can be found here:
https://www.cloudflare.com/privacypolicy/.

You can find more information about security and data protection at Cloudflare here:
https://www.cloudflare.com/privacypolicy/.

Conclusion of a contract for order processing
In order to ensure data protection-compliant processing, we have concluded a contract for
order processing with Cloudflare.

3 General notes and mandatory information

Data protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.

When you use this website, various personal data are collected.
Personal data is data by which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

We would like to point out that data transmission on the Internet (e.g. when communicating by e-mail)
can have security gaps. Complete protection of data against access by third parties is not possible.

Note on the responsible body

The data controller for this website is:
LIME medical GmbH
Pascal Lindemann, Dominic Libanio
Hauptstr. 17+19
Building 6306
55120 Mainz

Phone: 015227524283
E-mail: [email protected]

The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, e-mail addresses, etc.).

Storage period

Unless a more specific storage period has been specified within this privacy policy, your personal data will remain with us until the purpose for processing the data no longer applies. If you assert a justified request for deletion or revoke consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, the data will be deleted after these reasons cease to apply.

Note on data transfer to the USA and other third countries

Among other things, we use tools from companies based in the USA or other
third countries that are not secure under data protection law. If these tools are active, your
personal data may be transferred to these third countries and processed there. We would like to point out that no level of data protection comparable to that in the EU can be guaranteed in these countries. For example, US companies are obliged to hand over personal data to security authorities without you as a data subject being able to take legal action against this. It can therefore not be ruled out that US authorities (e.g. intelligence services) process, evaluate and permanently store your data located on US servers for monitoring purposes. We have no influence on these processing activities.

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke consent you have already given at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to object to the collection of data in specific cases and to direct marketing (Art. 21 GDPR)

IF THE DATA PROCESSING IS BASED ON ART. 6 ABS. 1 LIT. E OR F DSGVO
, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA
AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR
SITUATION; THIS ALSO APPLIES TO
PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED
CAN BE FOUND IN THIS DATA PROTECTION DECLARATION. IF YOU OBJECT,
WE WILL NO LONGER PROCESS YOUR PERSONAL DATA
UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING
WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE
PROCESSING IS FOR THE PURPOSE OF ASSERTING, EXERCISING OR DEFENDING
LEGAL CLAIMS (OBJECTION UNDER ARTICLE 21(1) DSGVO).

IF YOUR PERSONAL DATA IS PROCESSED FOR THE PURPOSE OF DIRECT MARKETING
, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU
FOR THE PURPOSE OF SUCH MARKETING
; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS CONNECTED WITH SUCH DIRECT MARKETING
. IF YOU OBJECT, YOUR PERSONAL DATA
WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT ADVERTISING (OBJECTION
PURSUANT TO ART. 21 PARA. 2 DSGVO).

Right of appeal to the competent supervisory authority

In the event of breaches of the GDPR, data subjects shall have a right of appeal to a
supervisory authority, in particular in the Member State of their habitual residence, their place of work or the place of the alleged breach. The right of appeal is without prejudice to any other administrative or judicial remedy.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract
handed over to you or to a third party in a common, machine-readable format
. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognise an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Information, deletion and correction

Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipient and the purpose of the data processing and, if applicable, a right to correction or deletion of this data. You can contact us at any time for this purpose and for further questions on the subject of personal data.

Right to restrict processing

You have the right to request the restriction of the processing of your personal data. To do this, you can contact us at any time. The right to restriction of processing exists in the following cases:

• If you dispute the accuracy of your personal data stored by us, we usually need time to check this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
• If the processing of your personal data was/is unlawful, you may request
  to restrict the processing of your data instead of erasing it.
• If we no longer need your personal data, but you need it to exercise,
  defend or assert legal claims, you have the right to request restriction of the processing of your personal data instead of
  deletion.
• If you have lodged an objection pursuant to Art. 21 (1) DSGVO, a balancing of your interests and ours must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to demand the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, such data may - apart from being stored - only be processed with your consent or for the assertion, exercise or defence of legal claims or for the protection of the rights of another natural or
legal person or for reasons of important public interest of the European Union or a Member State.

4. data collection on this website

Cookies

Our internet pages use so-called "cookies". Cookies are small text files and do not cause any damage to your terminal device. They are stored either temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your end device. Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your end device until you delete them yourself or until they are automatically deleted by your web browser.

In some cases, cookies from third-party companies may also be stored on your terminal device when you enter our site (third-party cookies). These enable us or you to use certain services of the third-party company (e.g. cookies for processing payment services).

Cookies have various functions. Many cookies are technically necessary, as certain
website functions would not work without them (e.g. the shopping cart function or the display of videos). Other cookies are used to evaluate user behaviour or display advertising. Cookies that are necessary to carry out the electronic communication process (necessary cookies) or to provide certain functions that you have requested (functional cookies, e.g. for the shopping cart function) or to optimise the website (e.g. cookies to measure the web audience) are stored on the basis of Art. 6 (1) lit. f DSGVO, unless another legal basis is specified. The website operator has a legitimate interest in storing cookies for the technically error-free and optimised provision of its services. If consent to the storage of cookies has been requested, the storage of the cookies in question is based exclusively on this consent (Art. 6 para. 1 lit. a DSGVO); consent can be revoked at any time.

You can set your browser so that you are informed about the setting of cookies and allow
cookies only in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be limited.
If cookies are used by third-party companies or for analysis purposes, we will inform you about this separately within the framework of this data protection declaration and, if necessary, request your consent.

Cookie consent with Borlabs Cookie

Our website uses the cookie consent technology of Borlabs Cookie to obtain your consent to the
storage of certain cookies in your browser and to document this in a data protection compliant manner at
. The provider of this technology is Borlabs - Benjamin A. Bornschein, Rübenkamp 32, 22305 Hamburg (hereinafter referred to as Borlabs).

When you enter our website, a Borlabs cookie is stored in your browser, which stores the consents you have given or the revocation of these consents. This data is not shared with the Borlabs cookie provider.

The collected data will be stored until you request us to delete it or until you delete the Borlabs cookie yourself or until the purpose for storing the data no longer applies. Mandatory legal retention periods remain unaffected. Details on the data processing of Borlabs Cookie can be found at https://de.borlabs.io/kb/welche-daten-speichert-borlabs-cookie/.

Borlabs cookie consent technology is used to obtain the legally required
consents for the use of cookies. The legal basis for this is Art. 6 para. 1 lit. c
DSGVO.

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

• Browser type and version
• Operating system used
• Referrer URL
• Host name of the accessing computer
• Time of the server request
• IP address

This data is not merged with other data sources.
The collection of this data is based on Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in the technically error-free presentation and optimisation of its website - for this purpose, the server log files must be collected.

Contact form

If you send us enquiries via the contact form, your details from the
enquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. We do not pass on this data without your consent.

The processing of this data is based on Art. 6 (1) lit. b DSGVO, insofar as your request is related to the fulfilment of a contract or is necessary for the implementation of pre-contractual measures
. In all other cases, the processing is based on our legitimate interest in the effective processing of the enquiries addressed to us (Art. 6 para. 1 lit. f DSGVO) or on your
consent (Art. 6 para. 1 lit. a DSGVO) if this has been requested.

The data you enter in the contact form will remain with us until you request us to delete it
, revoke your consent to store it or the purpose for storing the data no longer applies (e.g. after we have completed processing your enquiry). Mandatory legal provisions - in particular retention periods - remain unaffected.

Request by e-mail, telephone or fax

If you contact us by e-mail, telephone or fax, your enquiry including all personal data resulting from it
(name, enquiry) will be stored and processed by us for the purpose of processing your request. We will not pass on this data without your consent.

The processing of this data is based on Art. 6 (1) lit. b DSGVO, insofar as your request is related to the fulfilment of a contract or is necessary for the implementation of pre-contractual measures
. In all other cases, the processing is based on our legitimate interest in the effective processing of the enquiries addressed to us (Art. 6 para. 1 lit. f DSGVO) or on your
consent (Art. 6 para. 1 lit. a DSGVO) if this has been requested.

The data you send to us via contact requests will remain with us until you request us to delete it, revoke your consent to store it or the purpose for storing the data no longer applies (e.g. after we have completed processing your request). Mandatory statutory provisions - in particular statutory retention periods - remain unaffected.

5. analysis tools and advertising

Google Tag Manager

We use the Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

The Google Tag Manager is a tool that enables us to integrate tracking or statistical tools and other
technologies on our website. The Google Tag Manager itself does not create
user profiles, does not store cookies and does not perform any independent analyses. It only serves to manage and play out the tools integrated via it. The Google Tag Manager does, however, record your IP address, which may also be transmitted to Google's parent company in the United States.

The use of the Google Tag Manager is based on Art. 6 (1) lit. f DSGVO. The
website operator has a legitimate interest in a quick and uncomplicated integration and management of various tools on its website. Insofar as a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a DSGVO; the consent can be revoked at any time.

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics enables the website operator to analyse the behaviour of website visitors. In doing so, the website operator receives various usage data, such as page views, length of stay, operating systems used and the origin of the user. This data may be summarised by Google in a profile that is assigned to the respective user or their end device.

Furthermore, Google Analytics can record your mouse and scroll movements and clicks, among other things. Furthermore, Google Analytics uses various modelling approaches to augment the data sets collected and uses machine learning technologies in the data analysis.

Google Analytics uses technologies that enable the recognition of the user for the purpose of analysing user behaviour (e.g. cookies or device fingerprinting). The information collected by Google about the use of this website is usually transferred to a Google server in the USA and stored there.

The use of this analysis tool is based on Art. 6 para. 1 lit. f DSGVO. The
website operator has a legitimate interest in analysing user behaviour in order to optimise both its
website and its advertising. If a corresponding consent has been requested
(e.g. consent to store cookies), the processing is carried out exclusively on
the basis of Art. 6 para. 1 lit. a DSGVO; the consent can be revoked at any time.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission.
Details can be found here:
https://privacy.google.com/businesses/controllerterms/mccs/.

IP anonymisation

We have activated the IP anonymisation function on this website. This means that your IP address is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Browser plugin

You can prevent the collection and processing of your data by Google by downloading and installing the browser plugin available at the following link:
https://tools.google.com/dlpage/gaoptout?hl=de.

You can find more information on how Google Analytics handles user data in Google's
privacy policy:

https://support.google.com/analytics/answer/6004245?hl=de.

Order processing
We have concluded an order processing contract with Google and fully implement the strict
requirements of the German data protection authorities when using Google Analytics.

Storage period
Data stored by Google at user and event level that is linked to cookies, user identifiers (e.g. user ID) or advertising IDs (e.g. DoubleClick cookies, Android advertising ID) is anonymised or deleted after 2 months. Details can be found under the following link:
https://support.google.com/analytics/answer/7667196?hl=de

Hotjar

This website uses Hotjar. The provider is Hotjar Ltd, Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 1000, Malta, Europe (website: https://www.hotjar.com).

Hotjar is a tool for analysing your user behaviour on this website. With Hotjar, we can record your mouse movements, scrolling movements and clicks, among other things. Hotjar can also determine how long you have stayed with the mouse pointer on a certain spot. From this information, Hotjar creates so-called heat maps, which can be used to determine which website areas are viewed preferentially by the website visitor.

Furthermore, we can determine how long you stayed on a page and when you left it. We can also determine at which point you abandoned your entries in a contact form (so-called conversion funnels).

In addition, Hotjar can be used to obtain direct feedback from website visitors. This
function serves to improve the website operator's web offerings.

Hotjar uses technologies that enable the recognition of the user for the purpose of analysing
user behaviour (e.g. cookies or use of device fingerprinting).

The use of this analysis tool is based on Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising. If a corresponding consent has been requested (e.g. consent to the storage of cookies), the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a DSGVO; the consent can be revoked at any time.

Deactivating Hotjar
If you would like to deactivate the data collection by Hotjar, click on the following link and follow the instructions there:
https://www.hotjar.com/opt-out

Please note that Hotjar must be deactivated separately for each browser or end device.

For more information about Hotjar and the data it collects, please see Hotjar's privacy policy at the following link:
https://www.hotjar.com/privacy

Contract on order processing
We have concluded a contract on order processing with Hotjar in order to implement the strict European data protection regulations.

Google Ads

The website operator uses Google Ads. Google Ads is an online advertising programme of Google
Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Ads enables us to display advertisements in the Google search engine or on third-party websites
when the user enters certain search terms on Google (keyword targeting). Furthermore, targeted advertisements can be played on the basis of the user data available at Google (e.g. location data and interests) (target group targeting). As the website operator, we can evaluate this data quantitatively by analysing, for example, which search terms have led to the display of our advertisements and how many advertisements have led to corresponding clicks.

The use of Google Ads is based on Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in marketing its service products as effectively as possible.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission.
Details can be found here:
https://policies.google.com/privacy/frameworks and
https://privacy.google.com/businesses/controllerterms/mccs/.

Facebook Pixel

This website uses the visitor action pixel from Facebook to measure conversions. The provider of this
service is Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. However, according to Facebook, the collected data
is also transferred to the USA and other third countries.

In this way, the behaviour of page visitors can be tracked after they have been redirected to the provider's website by clicking on a
Facebook advertisement. This allows the
effectiveness of the Facebook ads to be evaluated for statistical and market research purposes
and future advertising measures to be optimised.

The data collected is anonymous for us as the operator of this website, we cannot draw any conclusions about the identity of the users. However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes in accordance with the
Facebook data usage policy. This enables Facebook to display
advertisements on Facebook pages and outside of Facebook. This use of data cannot be influenced by us as the site operator.

The use of Facebook Pixel is based on Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in effective advertising measures including social media. If a corresponding consent has been requested (e.g. consent to store cookies), the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a DSGVO; the consent can be revoked at any time.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission.
Details can be found here:
https://www.facebook.com/legal/EU_data_transfer_addendum and
https://de-de.facebook.com/help/566994660333381.

Insofar as personal data is collected on our website with the help of the tool described here and forwarded to Facebook, we and Facebook Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland are jointly responsible for this data processing (Art. 26 DSGVO).
The joint responsibility is limited exclusively to the collection of the data and its forwarding to Facebook. The processing by Facebook after the transfer is not part of the joint responsibility. Our joint obligations have been set out in a joint processing agreement. The text of the agreement can be found at:
https://www.facebook.com/legal/controller_addendum. According to this agreement, we are responsible for providing the data protection information when using the Facebook tool and for implementing the tool on our website in a way that is secure from a data protection perspective. Facebook is responsible for the data security of the Facebook products. You can assert data subject rights (e.g. requests for information) regarding the data processed by Facebook directly with Facebook. If you assert the data subject rights with us, we are obliged to forward them to Facebook.

You can find further information on protecting your privacy in Facebook's privacy policy:
https://de-de.facebook.com/about/privacy/.

You can also deactivate the "Custom Audiences" remarketing function in the settings section for
ads at
https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. To do this
you must be logged in to Facebook.

If you do not have a Facebook account, you can disable usage-based advertising from Facebook on the European Interactive Digital Advertising Alliance's
website:
http://www.youronlinechoices.com/de/praferenzmanagement/.

6. plugins and tools

YouTube with enhanced data protection

This website embeds videos from YouTube. The operator of the pages is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

We use YouTube in extended data protection mode. According to YouTube, this mode means that
YouTube does not store any information about visitors to this website before they watch the video. However, the disclosure of data to YouTube partners is not necessarily excluded by the extended data protection mode. Thus, YouTube establishes a connection to the Google DoubleClick network - regardless of whether you watch a video.

As soon as you start a YouTube video on this website, a connection to the servers of
YouTube is established. This tells the YouTube server which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to assign your surfing behaviour directly to your personal profile. You can prevent this by logging out of your YouTube account.

Furthermore, after starting a video, YouTube may store various cookies on your end device or use comparable recognition technologies (e.g. device fingerprinting). In this way, YouTube can obtain information about visitors to this website. This information is used, among other things, to collect video statistics, improve the user experience and prevent fraud attempts.

If necessary, further data processing operations
may be triggered after the start of a YouTube video, over which we have no control.

YouTube is used in the interest of an appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 (1) (f) of the German Data Protection Act (DSGVO). Insofar as a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. A DSGVO; the consent can be revoked at any time.

For more information about privacy at YouTube, please see their privacy policy at:
https://policies.google.com/privacy?hl=de.

Google Web Fonts

This site uses so-called web fonts provided by Google for the uniform display of fonts. When you call up a page, your browser loads the required web fonts into its browser cache in order to display texts and fonts correctly.

For this purpose, the browser you are using must establish a connection to the Google servers
. This informs Google that this website
has been accessed via your IP address. The use of Google WebFonts is based on Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in the uniform presentation of the typeface on his website. If a corresponding consent has been requested (e.g. consent to the storage of cookies), the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. A DSGVO; the consent can be revoked at any time.

If your browser does not support web fonts, a standard font is used by your computer.
Further information on Google Web Fonts can be found at
https://developers.google.com/fonts/faq and in Google's privacy policy:
https://policies.google.com/privacy?hl=de.

7. own services

Handling of applicant data

We offer you the opportunity to apply to us (e.g. by e-mail, post or via online application form). In the following, we inform you about the scope, purpose and use of your personal data collected as part of the application process. We assure you that the collection, processing and use of your data will be carried out in accordance with applicable data protection law and all other legal provisions and that your data will be treated in strict confidence.

Scope and purpose of data collection
If you send us an application, we will process your associated
personal data (e.g. contact and communication data, application documents, notes in the course of job interviews, etc.), insofar as this is necessary to decide on the establishment of a
employment relationship. The legal basis for this is § 26 BDSG-neu under German law (initiation of an employment relationship), Art. 6 para. 1 lit. b DSGVO (general contract initiation) and - if you have given your consent - Art. 6 para. 1 lit. a DSGVO. The consent can be revoked at any time. Your personal data will only be passed on within our company to persons who are involved in processing your application.

If the application is successful, the data submitted by you will be stored in our data processing systems on the basis of § 26 BDSG-neu and Art. 6 para. 1 lit. b DSGVO for the purpose of implementing the employment relationship.

Data retention period
If we are unable to make you a job offer, if you reject a job offer or withdraw your application, we reserve the right to retain the data you have provided on the basis of our legitimate interests (Art. 6 para. 1 lit. f DSGVO) for up to 6 months from the end of the application process (rejection or withdrawal of the application). The data will then be deleted and the physical application documents destroyed. This storage serves in particular as evidence in the event of a legal dispute. If it is evident that the data will be required after the 6-month period has expired (e.g. due to an impending or pending legal dispute), the data will only be deleted when the purpose for continued storage no longer applies.

Longer storage may also take place if you have given your consent (Art. 6 Para. 1 lit. a DSGVO) or if legal storage obligations prevent deletion
.

Inclusion in the applicant pool
If we do not make you a job offer, it may be possible to include you in our applicant pool. If you are accepted, all documents and details from your application will be transferred to the applicant pool so that we can contact you in the event of suitable vacancies.

Inclusion in the applicant pool is based exclusively on your express consent
(Art. 6 para. 1 lit. a DSGVO). The provision of consent is voluntary and is not related to the current application process. The person concerned can revoke his/her consent at any time. In this case, the data will be irrevocably deleted from the applicant pool, unless there are legal reasons for retention.

The data from the applicant pool will be irrevocably deleted no later than two years after consent has been given.

Creating a user account (AnyHand)

Categories of data: User ID, device ID, profile name, password.

Purpose of processing: We use the above data to provide you with a user account and access to the AnyHand App.

Legal basis: performance of contract (Article 6 (1) (b) DSGVO) / consent (Article 9 (2) (a) DSGVO).

Storage period: Your data will be deleted or irreversibly anonymised (so that it can no longer be assigned to a specific natural person) if you request the deletion of the user account or delete the user account yourself.

When you create a patient account in the AnyHand App

Categories of data: Patient name, user ID, device ID, profile name, gender, date of birth, time and date of registration, finger length and hand width, angles achieved in assistive therapy, own contribution per finger.

Purpose of processing: We use the above data to enable you to provide your patients with personalised access to AnyHand.

Legal basis: performance of contract (Article 6 (1) (b) DSGVO) / consent (Article 9 (2) (a) DSGVO).

Storage period: Your data will be deleted or irreversibly anonymised (so that it can no longer be attributed to a specific natural person) when you delete the patient account in the app.

Performance reports

Categories of data: Error and crash reports, UDI-PI, time and date, session ID.

Purpose of processing: We use the above data, which does not include personal health data, to ensure the functioning of our services. We need this information to ensure the proper operation of our services.

Legal basis: Legitimate interest (Article 6 (1) (f) DSGVO). Our legitimate interest is based on the aforementioned data collection purposes.

Storage period: Your data will be deleted at each service cycle.

Feedback/surveys

Categories of data: Feedback text, email address (optional), data provided in the case (only if you provide us with your email address, which allows us to identify you, only for the purposes listed below).

Purpose of processing: When you provide us with feedback (optional), we only use it to analyse whether you are satisfied or dissatisfied with our products and services and to evaluate your overall experience with them. This is a basic resource for us to improve your user experience and adapt our actions to your needs.

Legal basis: Legitimate interest (Article 6 (1) (f) DSGVO). Our legitimate interest is based on the use of this data for the purposes mentioned above. Under no circumstances will we use the collected data to establish your identity // Your feedback may be processed to meet the required quality and safety standards of our services.

Storage period: Your data will be stored until it is no longer needed for the purpose for which it was collected.

Part 2: AnyTrack

1 Welcome to LIME

1. Welcome to LIME. In addition to our General Terms and Conditions, the Terms of Use listed here also become part of the contract between you and LIME medical GmbH (hereinafter referred to as "LIME", "we", "our" or "us"), the manufacturer of AnyTrack (hereinafter also referred to as "App" or "AnyTrack") as well as other related services. Our App provides, among other things, the following features: The AnyTrack App is designed to increase patient adherence to treatment. The two cornerstones for this are, on the one hand, the personal address of the patient with the help of a chatbot-like construct that guides the patient through the functions and usage options of the app and serves as a personal guide, and, on the other hand, the combination of therapy and games by using the impaired hand as a controller. For this purpose, the movements of the individual fingers are recorded by the front camera of a mobile device, processed by the app and used as control input for the games.
2. You can only obtain the app from the Service and third parties authorised by LIME. For medical professionals: NOTE THAT WE DO NOT MAKE MEDICAL DIAGNOSIS WITH THE ANYHAND AND APP. MAKE ALL MEDICAL AND THERAPEUTIC DECISIONS BASED ON YOUR OWN TRAINING, QUALIFICATIONS AND EXPERIENCE. For your patients, REMEMBER THAT WE DO NOT MAKE MEDICAL DIAGNOSES WITH THE ANYHAND AND APP. always seek the advice of a medical professional if you are concerned about your state of health. you should never disregard the QUALIFIED ADVICE OF A MEDICAL PROFESSIONAL or put off an appointment with a doctor because you are relying on information you have read within the ANYHAND app.
3. If you would like to contact us, please send an e-mail to our customer service, which you can reach at [email protected].
4. In order to use the AnyHand and App, you must have agreed to these Terms of Use. If you do not agree to these Terms of Use, you are prohibited from using the AnyHand and App.
5. The contractual language is German.

2 Information we collect about you

1. It is very important to us to protect your privacy and your personal data (hereinafter referred to as "personal data"). Your personal data collected in the course of using the Software will be collected, stored and processed by us in accordance with the General Data Protection Regulation 2016/679 ("GDPR"). Please read our privacy policy to understand how and for what purpose we collect and use your data to provide you with the best possible service.
2. You hereby grant us the perpetual, worldwide, transferable and sub-licensable right to use data that we have anonymised in accordance with data protection law in any manner, whether currently known or unknown. You acknowledge and agree that we own all right and title to data derived by us from such anonymised data.

3 Creating a user account

1. You need a patient account before accessing AnyTrack.
2. By using, accessing or otherwise using AnyTrack, EVEN IF YOU DO NOT CREATE A USER ACCOUNT, you agree to these Terms of Use and acknowledge that you agree to be bound by them.
3. We store the contractual text of the terms of use. Beyond that, we do not assume any obligation with regard to the availability of the agreed terms for the user.
4. You are responsible for maintaining the confidentiality of the login data and any activities that occur in your user account. In the event that you suspect that your user account may have been misused, you undertake to notify us immediately by sending a message to [email protected].

4 Your right to use AnyTrack

1. AnyTrack and the materials and content contained therein are owned by us or by the persons who have granted us a licence to do so (this also applies to any third-party software referred to in AnyTrack). We grant you the right to use these materials and content, but only for the purpose of using AnyTrack, for you personally or for another person always in accordance with these Terms of Use. If you use AnyTrack for another person, you are solely responsible for ensuring that such use for that person is permitted under data protection and other laws.
   YOU ARE SOLELY RESPONSIBLE TO OBTAIN ANOTHER PERSON'S CONSENT AND TO INFORM THEM ABOUT OUR GENERAL TERMS AND CONDITIONS, THESE TERMS AND CONDITIONS OF USE AND OUR PRIVACY POLICY.
2. In exchange for your agreement to comply with these Terms of Use, we grant you a limited, non-transferable, non-sublicensable, personal, non-exclusive, revocable right to download AnyTrack to your device or access the Site, subject to the terms and conditions set forth in these Terms of Use or the Privacy Policy.
3. You, as a user, agree to refrain from the following, unless such conduct is permitted under these Terms of Use or mandatory copyright law, in order to enable the use of AnyTrack in accordance with your intended use and/or is essential to obtain the information necessary to achieve interoperability with other programs:
   1. You as a user agree not to replicate or copy AnyTrack, in whole or in part.
   1. As a user, you agree not to sell or otherwise make available AnyTrack, in whole or in part, to any other person.
   1. As a user, you agree not to modify AnyTrack, in whole or in part, in any way.
   1. You as a user warrant that you will not attempt to discover or access the source code AnyTrack, in whole or in part, unless it has been expressly published and released for use by us.
4. You understand that any confidential information, copyrights, rights of use, exploitation and performance, and other intellectual property rights that exist in whole or in part with respect to AnyTrack are owned by us or the persons who have granted us a licence in respect thereof.
5. When you provide feedback, ideas or suggestions to us or when you respond to surveys in connection with our Services (the "Feedback"), you acknowledge that the Feedback is non-confidential and that you grant us a worldwide, non-exclusive, irrevocable, perpetual royalty-free and unrestricted license to use your Feedback in any manner, for any purpose, and through any medium or technology now known or unknown, whether in whole or in part, and whether in modified or unmodified form. We will always use your feedback in accordance with these Terms of Use, our Privacy Policy and all other applicable laws.

5 Your use of AnyTrack

1. In addition to the other provisions of these Terms of Use, this section describes certain rules that govern the use of AnyTrack (hereinafter referred to as "Rules").
2. Everything mentioned below are things that are prohibited in the context of using AnyTrack. You are prohibited from:
   1. circumvent, disable or otherwise manipulate any features of AnyTrack that are intended to provide security or features that prevent or restrict the use or copying of the content that can be accessed through AnyTrack,
   1. Provide false or misleading information in the user account data,
   1. allow another person to use AnyTrack on your behalf or in your place,
   1. Sending junk mail, spam or repeated messages,
   1. behave in a manner that is unlawful or not permitted by law,
   1. Modify, interfere with, hack or interfere with AnyTrack,
   1. Misuse AnyTrack or introduce viruses, Trojans, worms, logic bombs or anything else that could harm AnyTrack or any other user of AnyTrack,
   1. extract data from AnyTrack without our permission,
   1. submit or contribute defamatory, threatening, obscene, misleading, untrue, offensive or abusive content or content that involves any form of nudity or violence; and
   1. enter information or comments about the third party concerned without their consent.
3. Failure to comply with the rules set out in clause 5.b above shall, in the event of a breach thereof, constitute a material breach of these Terms of Use and may, where appropriate, result in us taking the following action, either individually or collectively, at our sole discretion:
   1. Sending a warning letter to you,
   1. Bring legal proceedings against you, including a claim for reimbursement of any costs, expenses and damages incurred as a result of the breach (this includes, but is not limited to, reasonable administrative costs and costs of litigation); and
   1. Disclose information to law enforcement authorities if and to the extent permitted by law and we deem it necessary.
4. Our response to any breach by you is not limited to the steps set out in clause 5.c above, i.e. we have the right to take any further steps in accordance with the Terms of Service, Terms of Use and the law.

6 Our commitment/responsibility to you

1. Any information provided about patient progress as a statement made or by inference, via AnyTrack, is for informational purposes only. The information is provided by LIME "as is" without warranty, guarantee or representation of any kind.
2. No diagnostic, therapeutic or other steps should ever be taken on the basis of information provided through AnyTrack without first consulting a physician or other health care professional.
3. Due to the nature of the Internet and technology, it is not possible for us to promise you that you will be able to use AnyTrack uninterruptedly and without delays or errors at all times and that AnyTrack will meet your expectations at all times. For this reason, we cannot accept any obligation in respect of the performance or availability of AnyTrack. We also expressly exclude liability arising from any defects in AnyTrack which existed between you and us at the time you entered into the contract to use AnyTrack.
4. The points of liability and warranty are clearly defined in our General Terms and Conditions (www.lime-medical.de/agb) and apply without restriction to the use of AnyTrack!

7 Third-party services

1. If and to the extent AnyTrack includes links to other websites and resources operated by third parties, it is understood that such links are provided for your information only.
2. It is not possible for us to influence the content of such websites or resources provided by third parties and we are not liable for the content of linked or framed information or websites. We shall not be liable for any financial or physical loss or damage that you may incur as a result of or in connection with your use of such websites or resources.

8 Change to AnyTrack

1. AnyTrack is constantly being updated and improved. We are constantly striving to provide you with new and innovative services and features.
   Improvements and updates also take place against the background of an adaptation to changing technologies, behaviour, normative or legal requirements or demands.
2. We reserve the right to change a particular part of a platform-specific feature by updating AnyTrack, performing a reset in respect of it, and discontinuing service or support for it. These changes may affect your activities on AnyTrack. Changes may include deleting, modifying or resetting the features you use. We will separately notify you of the changes and your rights in the event of changes (see 10.g).
3. Updates may be issued by us from time to time. From time to time, you may need to update third party software in order to use AnyTrack.

9 Changes to the terms of use

1. We may change, modify or amend these Terms of Use from time to time. The latest version of the Terms of Use is available on our website (www.lime-medical.de).
2. Possible changes to these Terms of Use are usually made due to the addition of new features to AnyTrack or changes in laws or applicable regulations.
3. We will contact you at least 30 calendar days before the changes or amendments to the Terms of Use come into effect to notify you of the changes or amendments to these Terms of Use. Unless you object by email within 30 days of receipt of our notice, the changes and amendments will be deemed effective and agreed from the expiry of the deadline.
4. Older versions of the Terms of Use and General Terms and Conditions shall no longer apply to our contractual relationship and shall be replaced in full by the current version.

10 Safety instructions

Using the digital health app in a potentially insecure environment poses security risks that cannot be fully addressed by the digital health app provider.

11 Final provisions

1. No other ancillary agreements have been made.
2. Amendments or supplements, including this written form clause, must be made in writing in order to be valid, unless otherwise agreed in an individual contract.
3. The law of the Federal Republic of Germany shall apply exclusively to the exclusion of the UN Convention on Contracts for the International Sale of Goods (CISG) and the conflict of laws.
4. Should individual provisions of these General Terms and Conditions be or become invalid, this shall not affect the validity of the remaining provisions of this agreement.
5. The exclusive place of jurisdiction for all disputes arising from this contract is the registered office of LIME medical GmbH in Mainz.
6. The same applies if you do not have a general place of jurisdiction in Germany or if your place of residence or habitual abode is unknown at the time the action is brought.
7. You agree that we may communicate with you electronically (e.g. by e-mail or other text form within the meaning of § 126b BGB).
8. We may send you notices electronically by email that you have submitted to us.
9. The non-enforcement of our rights cannot be interpreted as a waiver of this right.

12 External Software

The following external software is used with AnyTrack®:

Part 3: GDPR Agreement AnyTrack

1 Data collection

The reason for collection is to operate and improve our products and to research new solutions in our portfolio. The collection and processing of your data is based on DSGVO Article 6(a), 6(b), 6(c) and 6(f).

In principle, by using our products and giving your active consent, you agree to the use of your data. Part of the data collected will be used in accordance with Article 6(a) to provide you with the AnyTrack® service. This data is an integral part of what is necessary to use the product.

Another part of the data collected is used to fulfil our contractual obligations and to provide you with a service. This data is collected in accordance with Article 6(b).

Furthermore, we are obliged by regulations and laws to collect certain data or to provide risk minimisation measures. This data is collected in accordance with Article 6(c).

In addition, we have a legitimate interest in most of the data (Article 6(f)) in order to expand our services, to optimise or develop new treatment options, to conduct research, to improve usability or to open up new business areas and to enable the development of products.

Our legitimate interest is based on the use of this data for the purposes mentioned above. Furthermore, your feedback may be processed in order to meet the required quality and safety standards of our services.

The following data will be collected and maintained as part of the retention period for the project and their files.

Your rights to deletion and correction as well as your rights under the GDPR remain unaffected.

1.a Exclusion Categories With Separate Protection

No information is collected on political opinion, religious or philosophical belief, trade union membership, health, sex life or biometric information for unique identification.

1.b Recordings

Recordings are made by the camera, but not stored or transmitted to us. These recordings are evaluated directly in order to create a model of the hand positions with which the control of the therapies is possible. This evaluation only takes place in the volatile memory "RAM" of the devices and is not stored on the long-term memory of the devices. The evaluated hand position data can then be used pseudonimised for research purposes.

2 Place of processing Transmission and storage

The collected data is processed in Europe and is located on European servers. The data is protected from unauthorised access by company-wide security measures.

3 General notes

1. Any input, including critical input, helps in project development and is considered as a possible influence.

4 Your rights

Under the General Data Protection Regulation (EU) 2016/679, you have various rights in relation to your personal data.

These rights can be exercised by emailing us at [email protected].

Verification: To verify your request, we will take reasonable steps, such as asking you to send us confirmation from the email address associated with your account, so that we can verify that you are the owner of that email account. If there is no email address associated with your account, we may ask you for a copy of your identification.

• Right to withdraw consent
• Right of objection
• Right to object in case of processing based on legitimate interests
• Right to object to processing for statistical purposes
• Right to object to direct marketing

• Right to information
• Right to erasure/"right to be forgotten
• Right to restrict processing
• Right to data portability
• Right of rectification
• In addition, you have the right to revoke your consent at any time vis-à-vis LIME medical GmbH, with the consequence that the processing of your personal data, in accordance with your revocation declaration, will become inadmissible by the latter for the future. However, this does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation. Upon deletion of your account, your data will be destroyed as described in this contract or the reference to you as a person can no longer be established (e.g. in the case of pseudonimised research data).
• Right of complaint: As a data subject, you have the right to lodge a complaint with a supervisory authority under the conditions of Article 77 DSGVO. The supervisory authority responsible for us is the Rhineland-Palatinate State Commissioner for Data Protection and Freedom of Information (P.O. Box 30 40, 55020 Mainz; telephone +49 (0) 6131 208-2449; e-mail: [email protected]).

5 Changes to this privacy policy

Any changes we make to this privacy policy in the future will be notified to you via the email address you have provided.

6 No automated decision-making (including profiling)

Your personal data will not be processed for the purpose of automated decision-making (including profiling) pursuant to Art. 22 (1) and (4) DSGVO.